Get in Touch With Us
Got a question about how we rate online casinos, spotted something that needs updating, or just want to tell us what you think of the site? This page covers the ways to reach the Social Casinos team and what happens once your message lands with us.
Ways to Get in Touch
Email is the best way to reach us. Send your message to [email protected] and a real person on our team will read it — we do not run on auto-replies here. We aim to get back to most enquiries within two working days, though it can take a little longer if we are in the middle of updating our reviews or comparison tables.
A quick summary of what your message is about helps us route it to the right person faster, whether that is our review team, our editorial desk, or whoever handles partnership enquiries.
What We Can Help With
We cover Canadian online casinos, including highest-payout brands, welcome bonuses, banking options and licensing questions. Here is where readers most often reach out:
- Questions about our reviews — Want more detail on why a casino such as those listed on this page scored the way it did, or how a specific bonus works? Ask us directly.
- Corrections — Bonus terms, payout speeds and licensing details change. If you spot something on the site that looks out of date or wrong, we want to hear about it and will check it.
- Site feedback — If you think we are missing a topic Canadian players care about, or a comparison could be clearer, let us know. Reader input shapes what we cover next.
- Partnership and editorial enquiries — If you represent a casino brand, a software provider, or a payment method and want to discuss coverage, introduce yourself and explain what you are proposing. Editorial rankings on this site are never bought — commission from any listed operator does not affect position or rating.
- Concerns about gambling harm — If you or someone you know is struggling with their gambling, mention this in your message. We will point you towards appropriate Canadian support resources rather than trying to handle it ourselves.
How We Handle Your Message
Every email is read by someone on our team before it gets a reply. If your enquiry needs input from whoever last checked a specific casino's bonus terms or payment page, we will loop them in rather than send a generic answer. During busier periods — for example after a wave of new casino launches or bonus updates — replies may take a bit longer than our usual two-day target, but we do follow up on everything.
If your question is really about a specific brand's terms, deposit limits or withdrawal timelines, it is often quicker to check the relevant review or offer page first, since that is where we keep the details current. For players outside the standard provincial framework, our page on non-GamStop casinos may also answer what you are looking for.
Why Accuracy Matters to Us
Rankings, bonus terms and payment details on gambling sites shift often, and we would rather correct a mistake quickly than leave it standing. If something we have published led you to expect a different bonus, payout time or game selection than what you actually found at a casino, tell us. That kind of feedback directly improves what future readers see on this site.
Thanks for taking the time to reach out — we read every message and appreciate readers who help us keep things accurate.