Dispatch From The Alamo Drafthouse: She Texted, We Kicked Her Out

How much do you hate people who text at movies? So do we. And we kick them out. Sometimes they get pissed off about it, and they leave hilarious voice mails.

Dispatch From The Alamo Drafthouse: She Texted, We Kicked Her Out

As many of you know, I really can’t abide people who talk during a movie. A couple of years ago I was accosted in the Village parking lot by a patron who was warned for talking in a movie. I’ve nearly come to blows more than a few times over the years with rude customers over the same issue. When we adopted our strict no talking policy back in 1997 we knew we were going to alienate some of our patrons. That was the plan. If you can’t change your behavior and be quiet (or unilluminated) during a movie, then we don’t want you at our venue. Follow our rules, or get the hell out and don’t come back until you can.

Recently, we had a situation where a customer persisted in texting in the theater despite two warnings to stop. Our policy at that point is to eject the customer without a refund, which is exactly what went down that night.  Luckily, this former patron was so incensed at being kicked out, she quickly called the office and left us the raw ingredients for our latest “Don’t Talk or Text” PSA. You can check it out below, or come to the Alamo this weekend where the video will be playing before all of our R-rated movies.

Ma’am, you may be free to text in all the other theaters in the Magnited States of America, but here at our “little crappy ass theater,” you are not. Why you may ask? Well, we actually do give a f*$k.

Sincerely,

Tim League
founder/CEO
Alamo Drafthouse Cinema

Categories: News Tags: Alamo Drafthouse
Tim League's photo About the Author: Tim is the founder of Alamo Drafthouse Cinema, co-founder of Fantastic Fest and was named by the Austin American Statesman as "one of the most unusual CEOs in Texas history." He likes to eat really good food, drink really good beer and sing really bad karaoke but is getting slightly better at it.
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